Business Overview

Founded in the year 1990, Polymer Pharmacy stands as a testament to the vision and dedication of the Scicluna family, namely John and Josette Scicluna. John, initially a lab technician at the University of Malta, embarked on a transformative journey, inspired to contribute significantly to the field of healthcare. His relentless pursuit of knowledge led him to become a warranted pharmacist in 1988, marking the inception of Polymer Pharmacy in Zabbar, Malta.

From its earliest days, Polymer Pharmacy committed itself to delivering unparalleled pharmaceutical care and ancillary services to the local community. John's passion for the well-being of the community became the driving force behind the family-owned and operated pharmacy's growth.

Over the years, Polymer Pharmacy has evolved into a prominent medical centre, earning the trust of both medical professionals and locals alike. The success of their commitment to service led to the establishment of a second pharmacy during February 2013 in Read Morethe St Peter area of Zabbar, reflecting an unwavering dedication to expanding and enhancing community services.

In April 2022, Polymer Pharmacy marked a substantial achievement by completing a two-year project, resulting in its relocation to significantly larger premises. This move not only provided a more spacious environment for clients but also allowed for the integration of multiple clinics, expanding the range of healthcare services offered. The expansion prompted a comprehensive rebranding initiative, introducing contemporary designs that reflect Polymer Pharmacy's commitment to innovation and excellence.

During this transformative phase, operational responsibilities for Polymer Pharmacies transitioned to Christine Scicluna, the daughter of founders John and Josette. Christine led the relocation project from the original location to the new premises, taking charge not only of the physical aspects but also hands-on involvement in the in-house marketing and the rebranding process. Christine's leadership during this critical phase reflects the family's dedication to maintaining high standards of service, ensuring that Polymer Pharmacy continues to evolve and excel in the dynamic landscape of healthcare.

The recognition of Polymer Pharmacy's outstanding customer service culminated in a nomination at the Malta Healthcare Awards 2023, underscoring the pharmacy's impact on the healthcare landscape. While the accolades are appreciated by the Scicluna family, their primary focus remains steadfast—serving the local community with unparalleled dedication.

Polymer Pharmacy has earned a reputation as a comprehensive healthcare hub, offering a wide range of services that position it as a one-stop-shop for various medical needs. From prescription fulfilment to general medicines, over-the-counter medications, vitamins, supplements, vast amount of POYC being served to the community, personal care products, medical equipment, and specialised care and therapy. Polymer Pharmacy caters to the diverse healthcare needs of its clients.

The pharmacy's extensive pharmaceutical stock, coupled with its modern clinics featuring ultrasound facilities and vital readings equipment, ensures that clients receive top-notch care. The team of medical professionals, available throughout the day, further enhances the pharmacy's capabilities.

The array of medical services provided at Polymer Pharmacy covers aesthetic medicine, gynaecology, cardiology, dietary requirements, ENT, family and medical doctors, nutritionists, occupational therapy, paediatrics, physiotherapy, podiatry, psychotherapy, psychology, psychiatry, sonography, beautician services, and massage therapy.

Polymer Pharmacy's history is characterised by a commitment to maintaining the highest standards and continually improving facilities for its clients. Looking forward, the Scicluna family has already set the stage for upcoming projects aimed at further expanding the Polymer network, ensuring that it remains at the forefront of healthcare excellence in Malta. As Polymer Pharmacy continues to evolve, it stands as a beacon of quality, innovation, and dedication in the Maltese healthcare landscape.

In addition to its commitment to healthcare excellence, Polymer Pharmacy has consistently demonstrated a strong sense of social responsibility through various online health awareness campaigns and educational programs.

Polymer Pharmacy has seamlessly adapted to the digital era, recognising the importance of maintaining a strong online presence to engage with its community. The pharmacy actively utilises popular social media platforms, notably Facebook and Instagram, to foster a dynamic connection with its clientele. Through thoughtfully curated content, informative posts, and interactive features, Polymer Pharmacy extends its commitment to healthcare beyond the physical walls of its establishments.

The online platforms serve as vibrant hubs where the pharmacy shares health tips, updates on services, and engages in meaningful conversations with its audience. The substantial traffic to Polymer Pharmacy's Facebook and Instagram pages reflects the community's trust and interest in staying informed about the latest in healthcare and the pharmacy's offerings. These platforms not only provide a glimpse into the pharmacy's ethos but also offer a convenient channel for clients to seek guidance and stay connected with the dedicated team at Polymer Pharmacy.

Polymer Pharmacy recognises the pivotal role of technology in modern healthcare. As part of its ongoing commitment to innovation, the pharmacy has invested substantially in cutting-edge technology to enhance patient care and streamline operations. From state-of-the-art medical equipment to appointment management system, Polymer Pharmacy leverages technology to provide efficient and accessible healthcare solutions to its clientele.

Polymer Pharmacy has forged strategic partnerships with leading healthcare institutions within Malta. These collaborations aim to foster knowledge exchange, promote best practices, and enhance the pharmacy's capabilities in offering specialised medical services. By staying at the forefront of medical advancements, Polymer Pharmacy ensures that its clients benefit from the latest breakthroughs in healthcare.

Acknowledging that the vitality of any healthcare institution is inherently tied to the proficiency and commitment of its staff, Polymer Pharmacy places a robust emphasis on the cultivation of its workforce. The pharmacy's expansion and the provision of its amicable and accessible service can unequivocally be attributed to the unwavering dedication of the entire team at Polymer. From its founding members, John and Josette, the team has grown to a current headcount of sixteen, each contributing indispensably to the pharmacy's success and the delivery of exceptional healthcare services. Thank you team!

Polymer Pharmacy's journey from its founding in 1990 to its current status as a pillar of excellence in Maltese healthcare is a testament to the vision, dedication, and unwavering commitment of the Scicluna family. Through continuous investment, community engagement, and a steadfast focus on providing high-quality healthcare services, Polymer Pharmacy has not only adapted to the evolving needs of the community but has also set new standards for excellence in the pharmaceutical industry.

As the pharmacy looks toward the future, its upcoming projects signal a continued commitment to growth and improvement. By staying true to its core values and embracing advancements in healthcare, Polymer Pharmacy is poised to remain a beacon of healthcare excellence in Malta, setting a benchmark for the industry and contributing to the overall well-being of the communities it serves.