Agenzija Sapport

Business Overview

Agenzija Sapport is Malta's National Agency that offers services, support and guidance to persons with disabilities. It also works with their families, support networks and communities. If you are looking for disability services Malta residents can rely on, this is the national agency to know. Its stated cause is to help persons with disabilities achieve social equitability. Its website is available in English and Maltese, so you can read about each service in the language you prefer.

A good first step is the helpline. The agency's helpline Malta wide is a sensible first call when you are unsure which service fits your situation. The agency also has an intake team and social work services. You can contact the agency directly and ask where to begin. Having your questions ready before you call can save time.

Many people meet the agency first through a permit or a card. Anyone who needs information on Read Morethe Blue Badge Malta scheme, or the EU Disability Card Malta service, will find both listed among its services. Applications related to schemes and services are administered by the agency, and the website has an application forms section. Read the requirements for each service before you apply, and keep your supporting documents close to hand.

Support for daily life is a large part of the work. Service users attending the Sapport Day Centres take part in tailor made programmes. The agency also lists supported independent living and a service called My Programme. Families and individuals may also look at the Family Assistance Support Scheme and the Personal Budget Assistance Scheme. Each scheme has its own rules, so ask the agency about eligibility.

The Sonia Tanti Independent Living Centre and the Access to Communication and Technology Unit are both listed among the agency's services. They reflect a focus on independence and everyday communication. Occupational therapy services sit alongside them. The agency also lists a Professional Advisory and Prevention Team and a Service Providers' Monitoring Team.

Communication support matters too. The agency offers sign language interpretation and a Deaf and Hard of Hearing Service. People who need these services can contact the agency to find out how to arrange them.

The agency also looks beyond individual support. Sharing Lives, SkillUp and Youth Work are listed among its services. People who want to get involved can look at its volunteering and student placement pages. The website also lists upcoming training and workshops, resources and a podcast. These are useful if you want to learn more first.

Preparation makes any enquiry smoother. Write down what you need, note who the support is for and gather any documents the application forms may ask for. If you are supporting a family member, say so at the start of the call. The team can then point you to the right service more quickly.

Agenzija Sapport's Malta office is on Patri Gwann Azzopardi Street in Santa Venera, and the phone number is +356 2256 8000. In Gozo, the agency operates from the Ghajnsielem Learning Hub, and the phone number there is +356 2156 9909. Contact the agency for information about any of these services, and ask the team which one suits your needs.