After you have purchased a lift and had it installed, your relationship with the lift company 

doesn't stop there. The lift's maintenance agreement is in fact what will keep you in touch with your lift's manufacturer and installer. Maintaining a lift, whether a residential or commercial one, is a must! After all, there is people's safety involved. And a maintenance agreement is what can guarantee you reliability and effectiveness for a clear plan on the lift's maintenance and well functioning.

Take a look at some frequently asked questions about lifts' maintenance agreements in order to fully understand what's it all about:

1. What is a lift maintenance agreement?

A lift maintenance agreement comes part and parcel when purchasing a lift. In simple words, a maintenance agreement is a contract agreed on by the lift company and the buyer regarding the lift's maintenance plan. Whether it's about a home lift or a lift in commercial premises, both types need to fully function well and safely. A lift maintenance agreement is like investing in your lift's longevity and performance in cases of unavoidable wear and tear issues and breakdowns. In it you'll have information such as expectations, timeline, costs and whether the contract covers 24hr emergencies for example. What features in a lift maintenance agreement may vary according to the type of lift, its location and its purpose of usage.

2. Is it obligatory?

YES! Definitely. A lift is a large piece of engineered machinery, and just like any other machinery, it requires regular servicing. Whether it's monthly or yearly, as a lift owner you are legally obliged to maintain it in top conditions. Thanks to the maintenance agreement you'll have the opportunity to get your lift inspected and repaired by professional technicians routinely. 

3. Why do I need to have a maintenance agreement?

A lift is made up of many parts and components which need to function well in order to have the whole mechanical system run smoothly. From the machine room and the driving machine to the suspension ropes, counterweight and other components, with the maintenance agreement you have the peace of mind that these are regularly checked. As part of the regular lift's maintenance, the technician takes care of inspecting, cleaning, lubricating and adjusting these and other lift components for superior performance. 

4. How often does a lift need a maintenance check?

Maintaining a lift is completely the opposite of a one-size-fits-all approach. Therefore, a lift's maintenance agreement is specifically drafted according to the type of lift you have purchased. A lift in a shopping complex is definitely used more than a lift installed in a condominium or an individual house. Hence, in the respective maintenance agreement of such lifts, you have how often the lift is to be checked. Don't hesitate to consult with the company's professional lift technician to set the best maintenance plan in the contract. If the lift company provides 24/7 emergency services, seek to have this included in the maintenance agreement. But, always check whether you'll incur extra costs! 

5. Are all lift components covered in the maintenance agreement?

A company may provide different types of maintenance agreements, such as full or limited. So, make sure to know which type of agreement you're agreeing on in order to get the appropriate maintenance plan for your needs. If the maintenance agreement states that all lift parts are covered it's good to have them listed to ensure clarity. When entering into a lift's maintenance agreement it's very important to get all the clarifications you need so that you and the company taking care of the lift's maintenance are constantly on the same page!

Whichever type of maintenance agreement you bind yourself to when purchasing a lift it's of utmost importance that the maintenance staff are licensed.

 

Liftman Malta Ltd guarantees you trustworthy lift installations, maintenance, repairs and inspections at very reasonable rates. Get in touch with us to know further about our work and maintenance agreements' possibilities.

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