• Communication Breakdown: 30 unanswered emails and messages, 2-month response delays, complete blackout periods. Last-minute appointment cancellations.
• Measurement Incompetence: Wrong surveyor measurements, short countertops, appliances that don't fit despite 4-month advance specifications.
• Quality Control Failure: Damaged wardrobe panels delivered twice. Shoddy workarounds instead of proper solutions.
• Zero Project Management: Double-booked installers, staff with no handover knowledge, 5-month chaos with no oversight.
• After-Sales Denial: Representatives refused to fix obvious errors until senior management forced compliance. 4 visits for basic appliance installation.

Avoid KREA. Choose established competitors with proven service standards.

Full event time line at: https://tinyurl.com/mykreajourney

I have purchased a lot of items from this place and they always managed to somehow mess up between orders and prices ALWAYS. They also ended up telling me I gotta pay 500 euros more when I already paid them and they actually made ME overpay!!! These people have no clue of how to manage a business and how to manage overall.
I STRONGLY advise you to avoid them although they have cheap prices and not bad quality items, but at the end you would end up overpaying, receiving your items veeery late and by that time they would have called you at least 30 times to tell you how they confused your order.
You might be trying to be like Ikea but there is one big difference, Ikea are professional, they know how to deal and NEVER mess up with their clients!!