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I didnt have any problems with the service and they were very helpful!
I contacted Eric who is the owner of the shop early June and he ordered a part for me (electrical kit) which I needed to pass the electricity to the tow bar. He told me it'll arrive in 2 weeks.
Two weeks passed and I called him on a Monday, he said he'll call me back because he's busy. Called him Tuesday, he said he'll call me back because he's busy. Tuesday evening I sent him a message to remind him, didn't get a message and didn't get a call. On Wednesday, the same thing happened, called and messaged with no reply.
On Thursday I called and it doesn't even ring, found out that he blocked my phone number. I called the shop landline on Friday and someone transferred me to him, he told me that he just forgot and that he is going to "Call me back", I was dumb enough to give him the benefit of the doubt after a whole week giving me the run around.
Seeing that I was chasing after him to give him my business for a week and he didn't even bother to give me an update, I decided to find elsewhere. I really needed this part in order to hook up my boat to the tow bar, seeing as it's summer, the laziness of this man caused me a massive inconvenience.
Never again.
Dear Keith, We have explained and apologised over and over for this complain but seems it is not enough and you keep posting bad reviews on every existing page. Thankyou:)